Our Commitment
By creating an account with W77 Baji, you agree to this Privacy Policy. We will never misuse your data — that is our core commitment.
1 Introduction
W77 Baji (www.w77-baji.com) is an online gaming platform offering a range of gaming services to users in Bangladesh. This Privacy Policy ("Policy") explains how W77 collects, uses, stores, and protects your personal data.
This policy applies to all W77 services, mobile apps, websites, and related platforms. We believe privacy is a fundamental right, and protecting your data is our responsibility.
W77's Privacy Policy has been developed in accordance with international data protection standards and applicable local laws. We use your data only for necessary purposes and never share it with third parties without your consent.
2 What information we collect
W77 collects only the data necessary to provide its services and ensure security. No excessive or unnecessary data is collected.
Information Provided Directly
| Data type |
Purpose |
Mandatory? |
| Mobile number |
Account registration & communication |
Yes |
| Full name |
Identity Verification |
Yes |
| Date of Birth |
Age verification (to confirm 18+) |
Yes |
| Email address |
Account recovery and notifications |
Optional |
| Payment Details (bKash/Nagad Number) |
Financial transaction processing |
Yes |
| National ID (KYC) |
Large withdrawal verification |
Conditional |
Automatically collected information
When you use the W77 platform, we automatically collect the following technical information:
- IP address & location data (at district/division level)
- Device type, operating system, and browser
- Login time and session duration
- Page visits and click patterns
- Gaming activity logs
Limits on data collection
W77 never stores your full bank account details, card numbers, or passwords. Payment processing takes place on a completely separate, secure system.
3 How we use your information
W77 uses your information only for the specific purposes outlined below. Before using your data for any purpose, we ensure a lawful basis is in place.
- Account Management: Registration, login, password reset, and account verification.
- Payment processing: Confirming deposits and processing withdrawals.
- Fraud prevention: Detecting suspicious activity and preventing multi-accounting.
- Customer support: Resolving your complaints or queries.
- Personalized experience: Showing game recommendations and promotions tailored to your preferences.
- Responsible Gaming: Detecting unusual gaming patterns and offering support.
- Legal obligations: Providing reports required by regulatory authorities.
W77 does not share your data with third parties for marketing purposes. If W77 wishes to send you any promotional communications, your consent will be obtained beforehand, and you can opt out at any time.
4 Data Sharing & Disclosure
W77 never sells your personal information. However, data may be shared in the following limited circumstances:
Authorized third parties
- Payment processors: bKash, Nagad, Rocket — used solely to process transactions.
- Technology Partners: Server hosting and cybersecurity service providers.
- Customer Support Tools: Managing live chat and ticket systems.
All such partners are bound by strict data protection agreements and may only use your information to deliver the specified service.
Disclosure of Data for Legal Purposes
W77 may be required to disclose data in the following circumstances:
- A valid court order or summons
- Required to cooperate with government investigations
- Compliance with Anti-Money Laundering (AML) regulations
- To protect the rights and assets of W77
Important
W77 will never disclose your information without your consent unless required by law. Where possible, we will notify you before any such disclosure is made.
5 Cookie Policy
W77 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.
| Cookie type |
Purpose |
Duration |
| Essential |
Login sessions, security tokens, CSRF protection |
Until end of session |
| Functional |
Remembering language preferences, theme settings, and game preferences |
1 year |
| Analytics |
Page visit statistics and performance monitoring |
6 Months |
Cookie Controls
You can disable non-essential cookies through your browser settings. Please note that doing so may affect certain features of the platform.
6 Data Retention Period
W77 retains your data only for as long as necessary. Data that is no longer needed is securely deleted.
- Active account data: For as long as the account remains active.
- Transaction Records: Up to 5 years after the last transaction (as required by law).
- KYC documents: 3 years after account closure.
- Support conversations: 2 years after resolution.
- Marketing Information: Deleted immediately upon opt-out.
After account closure, all personal data is securely deleted or anonymized once the above retention periods have expired.
7 Your Rights
As a W77 user, you have several important rights over your own data:
Right to Access
You can find out exactly what information W77 holds about you.
Right to rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
Request deletion of your data where there is no legal obligation to retain it.
Right to Restrict Processing
Request that we stop using your data for specific purposes.
Right to portability
The right to obtain a copy of your personal data.
Right to Object
Object to your data being used for marketing or automated decision-making.
To exercise any of these rights, email us at support@w77-baji.com. We will respond within 30 business days.
8 Minor Protection
W77 strictly prohibits anyone under 18 from using the platform. We never knowingly collect data from minors.
- Age verification is required at registration.
- Additional KYC documents may be requested in suspicious cases.
- Any account found to belong to a minor will be closed immediately.
- Parents can report concerns about a child's account by emailing support@w77-baji.com.
Parental Controls
If you believe a minor in your household is using W77, contact us immediately. We will act promptly.
9 Data Security Measures
W77 employs multiple layers of security to protect your data:
Technical Safeguards
- 256-bit SSL/TLS encryption — applied to all data transfers.
- AES-256 encryption — for sensitive data stored at rest.
- Two-factor authentication (2FA) — to keep your account secure.
- Firewall and intrusion detection systems.
- Regular security audits and penetration testing.
Organizational security
- Only authorized personnel may access personal data.
- All staff are required to sign a confidentiality agreement.
- Regular staff training on data protection is conducted.
- A rapid response plan is in place for any data breach.
Steps taken in the event of a data breach
In the event of a data security breach, W77 will notify the relevant authorities and affected users within 72 hours. We will take immediate steps to resolve the issue and minimize any harm.
10 Privacy Policy Updates
W77 may update this Privacy Policy when necessary. If changes are made, we will notify you through the following methods:
- Pop-up notification upon accessing the platform.
- SMS notifications to your registered mobile number.
- Email notifications if an email address is on file.
- The "Last Updated" date at the top of this page will be changed.
You will be notified at least 7 days before any significant changes take effect. Continued use of the platform after changes are made will be considered acceptance of the updated policy.
Advice
Visit this page regularly and check the "Last Updated" date to stay informed at all times.
11 Contact & Complaints
For any questions, complaints, or to exercise your data rights regarding our Privacy Policy, please contact us:
- Email: support@w77-baji.com
- Live chat: Log in to the platform for 24/7 support.
- Help Center: Help Center You'll find a detailed guide on the page.
We aim to resolve all privacy-related requests within 30 business days. Complex cases may take longer, but you will be kept informed throughout.
Effective Date
This Privacy Policy is effective from January 2026. All previous versions are superseded as of this date.
